Privacy Policy
1. Introduction
Welcome to Destiny Drive Logistics. By accessing our website destinydrivelogistics.com, submitting your information, or using our truck dispatch and logistics support services, you acknowledge and agree to this Privacy Policy, along with our Terms of Service and Messaging Policy. This policy explains what information we collect, how it is used, and the choices available to you.
2. Our Services
Destiny Drive Logistics provides professional truck dispatching and logistics-related support services. As part of service delivery, we may communicate with you via phone calls, emails, or SMS text messages related to dispatch updates, confirmations, scheduling, onboarding, and customer support.
3. SMS Messaging Consent
By providing your phone number through our website or service forms, you consent to receive SMS communications from Destiny Drive Logistics.
- Message Frequency: May vary depending on service activity
- Charges: Standard message and data rates may apply
- Opt-Out: Reply STOP at any time to unsubscribe
- Help: Reply HELP for assistance
For urgent inquiries, you may contact us directly using the contact details listed below.
4. Information We Collect
We may collect the following types of information:
- Personal contact details (name, phone number, email address)
- Business, carrier, or equipment information relevant to dispatch services
- Communication records and service preferences (e.g., routes, loads)
- Website usage and technical data such as IP address, browser type, and pages visited
5. How We Use Your Information
Collected information is used to:
- Deliver and manage dispatch and logistics services
- Communicate load details, updates, and respond to inquiries
- Improve service quality, operations, and website performance
- Maintain security, prevent misuse, and comply with legal requirements
6. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. Limited data may be shared only with trusted third-party service providers (such as SMS platforms, hosting services, or analytics tools) strictly for operational purposes, or when required by law.
7. Data Security & Retention
We use appropriate technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse. Personal data is retained only for as long as necessary to provide services, meet legal obligations, or resolve disputes.
8. Your Rights & Choices
You have the right to:
- Opt out of SMS communications at any time by replying STOP
- Request access to, correction of, or deletion of your personal data
- Manage cookie preferences through your browser settings
Requests can be submitted using the contact information below.
9. Refunds & Cancellations
Dispatch services are service-based and provided according to agreed terms. Cancellations and refunds are evaluated on a case-by-case basis. Refunds may be issued only if services were not delivered as agreed.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Information
Destiny Drive Logistics
555 Front Street
Gaslamp Quarter
San Diego, CA 92101, USA
📧 Email: contact@destinydrivelogistics.com
📞 Phone: +13022310350